Starbuck99 Terms & Conditions – Complete Guide for Malaysian Users

1Acceptance of Terms

Welcome to Starbuck99, an online betting platform built specifically for Malaysian players. These Terms & Conditions ("Terms") govern your access to and use of the platform, website, mobile application, and all services provided by starbuck99.

By clicking the "Register" button, making your first deposit, or simply using any feature of this platform, you hereby accept these Terms in their entirety. If you do not agree with any part of these Terms, you are required to stop using the Starbuck99 platform immediately.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy ours, both of which form part of the complete agreement between you and starbuck99.

2Account Eligibility

To register and use the platform Starbuck99, you must meet all of the following eligibility criteria at all times:

• You are at least 18 years old at the time of registration. starbuck99 takes the protection of minors seriously and will terminate any account found to belong to an underage individual.
• You are registering as an individual on your own behalf and not on behalf of any other person.
• You are not currently enrolled in a self-exclusion program on any other gambling platform.
• You understand that online betting activities may be regulated by the laws of your jurisdiction, and you are solely responsible for ensuring that your participation complies with all applicable local laws.
• You are not acting in the capacity of an agent, intermediary, or in any professional capacity related to betting.

3Registration & Account Management

The registration process at Starbuck99 is quick and free. You simply need to provide accurate, complete, and up-to-date information when registering. Any false or misleading information may result in immediate account termination and forfeiture of all funds in the account.

3.1 One Account Per User

Each user is permitted to own and operate only one (1) active account at Starbuck99 at any one time. Creating multiple accounts — whether using different names, email addresses, phone numbers, payment methods, or IP addresses — is strictly prohibited. Any duplicate accounts detected will be terminated, and all associated bonuses and winnings will be forfeited.

3.2 Account Security

You are solely responsible for keeping your password and account login details confidential. Starbuck99 recommends that you:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login details with anyone, including family members.
• Enable two-factor authentication (2FA) for added security.
• Notify our support team immediately if you suspect any unauthorised activity on your account.

3.3 Identity Verification (KYC)

Starbuck99 may require you to complete a Know Your Customer (KYC) verification before processing withdrawals or when unusual account activity is detected. Required documents may include a copy of your ID, a recent bank statement, or proof of residential address. The KYC process is typically completed within 24–48 business hours.

4Deposit & Payment Methods

Starbuck99 provides a variety of convenient and secure deposit methods for Malaysian players. All deposits are processed securely using 256-bit SSL encryption technology.

The maximum daily deposit is RM50,000 unless a different limit has been set by the user through their account settings. All deposits must be made using a payment method registered under the same user's name. Starbuck99 does not accept third-party deposits under any circumstances.

5Fund Withdrawals

Fund withdrawals at Starbuck99 processed quickly and securely. Please review the withdrawal terms and procedures below:

5.1 Withdrawal Conditions

• The minimum withdrawal amount is RM50 per transaction.
• The maximum daily withdrawal is RM30,000 unless a different VIP limit applies.
• Withdrawals must be made to a bank account or e-wallet registered under the same user's name.
• Any bonus that has not met its wagering (rollover) requirements cannot be withdrawn until those requirements have been fully satisfied.
• Starbuck99 reserves the right to request identity verification (KYC) before processing any withdrawal exceeding RM5,000.

5.2 Withdrawal Processing Time

Standard withdrawals are processed within 5 minutes once the application has been approved. However, in certain cases requiring additional security checks, the process may take up to 24 business hours. starbuck99 is not responsible for any delays caused by your financial institution or digital wallet provider.

6Bonuses & Promotions

Starbuck99 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the wagering (rollover) requirements stated on each promotional offer.

6.1 General Bonus Terms

• Each bonus carries its own wagering requirements that must be fulfilled before any winnings generated from that bonus can be withdrawn.
• Bonuses are only valid for use within the stated timeframe. Expired bonuses will be automatically forfeited.
• Starbuck99 reserves the right to withdraw or modify any bonus or promotion at any time without prior notice.
• Users found to be abusing the bonus system – including through the use of multiple accounts or deliberately employing low-risk betting strategies to fulfil rollover requirements – will have their bonuses forfeited and their accounts may be terminated.
• The maximum bet allowed when using bonus funds is RM20 per bet unless otherwise stated in the relevant promotional terms.

6.2 New Member Welcome Bonus

New Starbuck99 members are eligible for a first deposit welcome bonus. This bonus is subject to the rollover requirements stated on the relevant promotions page. The welcome bonus may only be claimed once and cannot be combined with any other bonus offer at the same time.

7Game Rules

All games available on the platform Starbuck99 – including Live Casino, lottery, football, cricket, badminton, poker and e-sports – are subject to their respective game rules, available on the relevant game page.

7.1 Game Fairness

Starbuck99 uses a Random Number Generator (RNG) independently verified by third-party audit bodies for all casino and slots games. This ensures every game outcome is entirely random and cannot be influenced or manipulated by any party, including starbuck99 itself.

7.2 Sports Betting Results

For Sports Betting covering the Malaysia Super League, EPL, badminton, cricket and e-sports, the official results declared by the relevant sporting body are final. Starbuck99 reserves the right to void a bet if there is evidence of misconduct, match-fixing or unforeseen circumstances that affect the outcome of a match.

7.3 Technical Errors

In the event of a technical error, system disruption or erroneous payout, Starbuck99 reserves the right to void the affected bet and return the original stake to the user. Starbuck99 is not liable for any losses arising from technical errors beyond our control.

8Responsible Gaming

Starbuck99 is committed to ensuring all members play in a safe and responsible environment. We provide a range of gaming management tools that you can activate through your account settings:

• Deposit Limit: Set your own daily, weekly or monthly deposit limits.
• Loss Limit: Cap the maximum amount you can lose within a time period of your choosing.
• Play Time Limit: Set a daily limit on your gaming session time.
• Temporary Cool-Off: Suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Permanently close your account if needed.

If you need help or guidance regarding your gaming habits, please contact our support team or visit our Responsible Gaming for more information and additional support resources.

9Account Termination

Starbuck99 reserves the right to suspend, restrict, or terminate any user account at any time and without prior notice if any of the following occurs:

• The user is found to have provided false or misleading registration information.
• The user is found to own or operate multiple accounts.
• There is evidence of misconduct, fraud, forgery, or any illegal activity involving the account.
• The user violates any terms and conditions set out in this document.
• Users confirmed to be under 18 years of age.
• There is suspected money laundering or illegal financing activity associated with the account.

Users may also request voluntary account closure by contacting our support team. Any valid fund balance (excluding bonuses) will be returned to the user upon completion of review and verification.

10Limitation of Liability

To the extent permitted by applicable law, Starbuck99 shall not be liable for:

• Any indirect, incidental, special or consequential losses arising from the use of this platform.
• Service disruptions due to scheduled or unscheduled system maintenance.
• Losses arising from technical errors by third parties, including internet service providers or financial institutions.
• Any betting results disputed after the final result has been declared.

11Privacy Policy

The collection, use and protection of your personal data by Starbuck99 is governed by our Privacy Policy ours, which forms part of this agreement. Starbuck99 is committed to protecting your privacy and will not sell or disclose your personal data to third parties without your consent, except as required by law or in efforts to prevent fraud and financial crime.

By using this platform, you consent to the collection and processing of your personal data as described in our Privacy Policy, which can be accessed at any time via the link below.

12Amendments to Terms

Starbuck99 reserves the right to amend, update or replace any part of these Terms & Conditions at any time, at our sole discretion. Users will be notified of any material changes via their registered email or in-platform notification at least 7 days before those changes take effect.

Your continued use of the Starbuck99 platform after any amendments take effect will be deemed as your acceptance of the revised Terms. If you do not agree with the changes, you should discontinue use of the platform and contact us to request account closure.

Any dispute arising in connection with these Terms or your use of the starbuck99 platform shall be resolved in accordance with applicable law. For any enquiries regarding these Terms & Conditions, please contact our support team at support@starbuck99.com.