At Starbuck99, your privacy is more than a promise — it is our foremost responsibility. This document clearly explains how we collect, use, store, and protect your personal data at all times.
Important Note: This Privacy Policy describes the privacy practices of Starbuck99 and how we handle your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Please read this document carefully. By using our platform, you agree to the practices described herein.
Welcome to Starbuck99. We understand that privacy matters deeply to every one of our users, particularly in the context of an online betting platform that handles sensitive financial and personal information. This Privacy Policy has been carefully crafted to ensure you have a full understanding of how your data is managed.
Starbuck99 is an online betting platform operating exclusively for the Malaysian market. We are committed to protecting the privacy of all our players to the highest data protection standards. This Privacy Policy covers all services we provide through starbuck99.com, our mobile app, and any other official communication channels.
This Privacy Policy should be read together with the Terms & Conditions and Responsible Gaming Policy starbuck99. In the event of any conflict between these documents, this Privacy Policy shall prevail in matters relating to personal data.
Starbuck99 collects various types of personal data from our users through different means. Below is a full breakdown of the types of data we collect and the reasons for doing so:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, identity card number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, customer support |
| Financial Information | Bank account numbers, digital wallet details (TnG, GrabPay) | Deposit and withdrawal processing |
| Login Information | Username, password (encrypted) | Account security and verification |
| Supporting Documents | Copy of ID card, bank statements | KYC compliance and regulatory requirements |
When you use the Starbuck99 platform, our systems automatically log the following technical information for security and service improvement purposes:
In certain circumstances, starbuck99 may receive your personal data from legitimate third-party sources, including identity verification service providers, payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and local banks using FPX, as well as relevant regulatory bodies.
Starbuck99 uses collected personal data solely for legitimate and necessary purposes. We will not use your data for purposes unrelated to the provision of our services without first obtaining your consent.
You may withdraw your consent to marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting our support team directly.
Starbuck99 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share your data in limited and controlled circumstances as follows:
We work with third-party service providers who assist us in our day-to-day operations, including:
All our third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Starbuck99 may disclose your personal data to the relevant authorities when required to do so by law, court order, or regulatory directive, including investigations related to money laundering or other illegal activities.
Important: starbuck99 never shares your personal data with advertising companies, data brokers, or any party that does not have a legitimate operational need to access it.
The security of your personal data is starbuck99's top priority. We continuously invest in the latest security infrastructure to ensure your data is always protected against external and internal threats.
While we do everything we can to protect your data, account security also depends on your own actions. We recommend that you:
Starbuck99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Status |
|---|---|---|
| Necessary Cookies | Ensuring the platform's core functions operate correctly – login, game sessions, security | |
| Performance Cookies | Collecting data on how users interact with the platform to help us improve our services | |
| Functional Cookies | Remembering your preferences such as language, currency, and game settings | |
| Marketing Cookies | Used to display offers and promotions relevant to your interests |
You can manage your cookie settings through your internet browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the starbuck99 platform and your gaming experience.
Starbuck99 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy or as required by applicable law.
Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
As a Starbuck99 user based in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) Malaysia. We respect and facilitate the exercise of these rights:
To submit any request regarding your privacy rights, please contact us at support@starbuck99.com. We will process your request within 14 working days. Identity verification may be required before we can process your request.
The Starbuck99 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
If we discover that personal data of an underage child has been inadvertently collected, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered an account on starbuck99 are requested to contact our support team immediately at support@starbuck99.com.
The Starbuck99 platform may contain links to third-party websites or services that operate independently from us. These links are provided solely for your convenience and do not constitute an endorsement or approval by Starbuck99 of the content, privacy policies, or practices of those websites.
Starbuck99 is not responsible for the privacy practices or content of any third-party websites. We recommend reading the privacy policy of each website you visit separately.
Starbuck99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or how we handle data. We will notify you of any material amendments through:
Amendments will take effect 7 days after the notice is issued. Continued use of the starbuck99 platform after the effective date constitutes your acceptance of the amended Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Starbuck99 handles your personal data, please do not hesitate to get in touch. Our privacy and data protection team is here to help.
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Six data protection pillars we guarantee for every Malaysian player.
Enjoy a safe, transparent, and rewarding online betting experience. Create your free account today and deposit as little as RM30 using Touch 'n Go eWallet, GrabPay, or DuitNow.